Online Counselling: Practical Questions
Languages
I offer counseling in four different languages: English, Italian, French, Lithuanian. I am learning Dutch to be able to provide counseling in Dutch in the future.
Cancellation policy
A 24-hour notice is required to cancel or reschedule a session. Cancellations made with less than 24 hours' notice will be charged at the full session fee. This policy allows me to offer the time slot to other clients seeking support.
Online counselling: How does it work?
I offer online consultations via a secure, encrypted video platform. All you need is a reliable internet connection and a quiet, private space where you feel comfortable talking.
Start by booking your free 30-min non-binding introductory consultation here to find out if we're a good match.
You'll receive a copy of the Counselling Agreement in your email before the Intro consultation.
We'll go over your questions, discuss your needs and expectations, sign the Counselling Agreement during the Intro consultation.
We'll take a thorough snapshot of your life in our first session.
Our sessions will be co-constructed. I'm not gonna "push" for a therapeutic agenda or tell you what I think you need, we each bring something to the table and work together (of course I can help you decide where to start).
Having a regular slot in my agenda is the ideal structure. If your circumstances don't allow for that kind of regularity, then at the end of each session, we’ll agree a date for your next session.
We'll regularly check-in if your needs and expectations are met, and adapt the consultations accordingly.
I’m here to support you until you don’t need my help anymore. After your last session I’ll send you an anonymous feedback and evaluation form. This is an important part for me as it helps me improve my services and allows me to grow as a practitioner.
You are always welcome to come back to revisit your issues or discuss anything new that has cropped up for you by booking an online consultation. Your last session doesn’t have to be the final time we work together!
Full-rate fees: Sliding scale model
This practice operates on a sliding scale with a commitment to accessibility. Clients who contribute above the minimum fee (i.e., €60+) actively participate in a "pay it forward" model, helping to subsidize reduced-rate spots (see above).
Sliding Scale Guidelines
The following guide is provided to help choose an equitable fee for a standard 50-min session:
€60: The Minimum Sustaining Rate. Your current budget is tight, and paying any higher would create financial stress. This fee is required to cover the operating costs of the practice, but provides no margin for subsidy.
€70 – €80: The Average Rate. This is the average cost for counseling in Belgium, and you can afford this comfortably. This fee ensures the practice stability and contributes a small buffer.
€90 – €120: The Pay It Forward Rate. You have the financial means to support the practice’s ethical mission. This fee directly subsidizes a portion of the €40 reduced-rate spots (see above), ensuring therapy is accessible to those who cannot afford the minimum sustaining rate.
Terugbetaling (only for Belgian residents)
I am registered with the Belgian Commission of Psychologists and my services are recognized by Belgian health insurance funds (e.g., Solidaris, CM). However, there are two different types of reimbursement in Belgium:
Reimbursement via Government-funded Networks (RIZIV/INAMI): My practice is not part of this network.
Reimbursement via Your Mutualité's Benefits: This is the reimbursement model that applies to my practice. Each mutualité determines its own amount and limit (e.g., €10-€20 back per session, 8-12 sessions per year). Please contact your mutualité before our paid sessions begin to confirm the exact amount you can expect.
Privacy & Data protection (GDPR Compliance)
Protecting your privacy is a top priority for my practice. I am committed to upholding the highest standards of data protection in line with the General Data Protection Regulation (GDPR) of the European Union. All of your personal and sensitive information, including our session notes, is stored securely on encrypted platforms. Your data is processed only for the purpose of providing you with psychological services.
I will inform you about my data retention policy and your rights regarding your personal data in our Counselling Agreement. You have the right to access, rectify, or request the erasure of your data at any time, in accordance with legal and professional guidelines.
Reduced-rate spots
I am committed to offering a limited number of weekly spots at a reduced fee of €40 per session. This subsidized rate is exclusively for those who undergo significant financial hardship and cannot afford the €60 minimum sustaining rate (see below). Please contact directly.
Current spots available: 2.
Practical Questions
-
I offer counseling in four different languages: English, Italian, French, Lithuanian. I am learning Dutch to be able to provide counseling in Dutch in the future.
-
I offer online consultations via a secure, encrypted video platform. All you need is a reliable internet connection and a quiet, private space where you feel comfortable talking.
Start by booking your free 30-min non-binding introductory consultation here to find out if we're a good match.
You'll receive a copy of the Counselling Agreement in your email before the Intro consultation.
We'll go over your questions, discuss your needs and expectations, sign the Counselling Agreement during the Intro consultation.
We'll take a thorough snapshot of your life in our first session.
Our sessions will be co-constructed. I'm not gonna "push" for a therapeutic agenda or tell you what I think you need, we each bring something to the table and work together (of course I can help you decide where to start).
Having a regular slot in my agenda is the ideal structure. If your circumstances don't allow for that kind of regularity, then at the end of each session, we’ll agree a date for your next session.
We'll regularly check-in if you're needs and expectations are met, and adapt the consultations accordingly.
I’m here to support you until you don’t need my help anymore. After your last session I’ll send you an anonymous feedback and evaluation form. This is an important part for me as it helps me improve my services and allows me to grow as a practitioner.
You are always welcome to come back to revisit your issues or discuss anything new that has cropped up for you by booking an online consultation. Your last session doesn’t have to be the final time we work together!
-
This practice operates on a sliding scale with a commitment to accessibility. Clients who contribute above the minimum fee (i.e., €60+) actively participate in a "pay it forward" model, helping to subsidize reduced-rate spots (see below).
Sliding Scale Guidelines
The following guide is provided to help choose an equitable fee for a standard 50-min session:€60: The Minimum Sustaining Rate. Your current budget is tight, and paying any higher would create financial stress. This fee is required to cover the operating costs of the practice, but provides no margin for subsidy.
€70 – €80: The Average Rate. This is the average cost for counseling in Belgium, and you can afford this comfortably. This fee ensures the practice stability and contributes a small buffer.
€90 – €120: The Pay It Forward Rate. You have the financial means to support the practice’s ethical mission. This fee directly subsidizes a portion of the €40 reduced-rate spots (see below), ensuring therapy is accessible to those who cannot afford the minimum sustaining rate.
-
I am committed to offering limited weekly spots at a reduced fee of €40 per session. This subsidized rate is exclusively for those who undergo significant financial hardship and cannot afford the €60 minimum sustaining rate (see below). Please contact directly.
Current spots available: 2. -
A 24-hour notice is required to cancel or reschedule a session. Cancellations made with less than 24 hours' notice will be charged at the full session fee. This policy allows me to offer the time slot to other clients seeking support. Thank you for your understanding.
-
I am registered with the Belgian Commission of Psychologists and my services are recognized by Belgian health insurance funds (e.g., Solidaris, CM). However, there are two different types of reimbursement in Belgium:
Reimbursement via Government-funded Networks (RIZIV/INAMI): My practice is not part of this network.
Reimbursement via Your Mutualité's Benefits: This is the reimbursement model that applies to my practice. Each mutualité determines its own amount and limit (e.g., €10-€20 back per session, 8-12 sessions per year). Please contact your mutualité before our paid sessions begin to confirm the exact amount you can expect.
-
Protecting your privacy is a top priority for my practice. I am committed to upholding the highest standards of data protection in line with the General Data Protection Regulation (GDPR) of the European Union. All of your personal and sensitive information, including our session notes, is stored securely on encrypted platforms. Your data is processed only for the purpose of providing you with psychological services.
I will inform you about my data retention policy and your rights regarding your personal data in our Counselling Agreement. You have the right to access, rectify, or request the erasure of your data at any time, in accordance with legal and professional guidelines.